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The Altalks Academy user guide, as questions and answers: account, enrolment, lessons, sessions, app, live sessions and trainer space.
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Discover the platform
What is Altalks Academy?
Altalks Academy is Alternative Talks' training platform. Teachers, practitioners and experts offer online, on-site or hybrid courses, with structured lessons, graded practical work, live sessions and verifiable certificates. It works in French, Arabic and English, on computer and phone alike.
Are courses paid?
There are three kinds of courses: free (open enrolment), paid (the price is shown on the course page) and private (reserved for a group, such as a class: you enrol with the QR code or link given by the teacher). A course's detailed programme is only visible once you are enrolled.
Can I see the platform before signing up?
Yes. Two illustrated journeys show, screen by screen, what each user experiences: the student journey and the trainer journey. The public media library and live sessions are open to everyone too. A demo account is given to testers by invitation.
Account and sign-in
How do I create my account?
Your email address is enough. On the Sign-up page (or by scanning a course QR code), enter your address and accept the processing of your data. You receive a link valid for 24 hours: it confirms your address, creates your account and signs you in. You can complete the rest of your profile later.
I did not receive the link: what should I do?
Check your junk or promotions folder. The link is only valid for 24 hours: if it has expired, enter your address again on the Sign-up page. To prevent abuse, only a few emails can be sent per hour to the same address.
How do I sign in again? Do I need a password?
No. To sign in again, enter your address on the Sign-up page: you receive a new sign-in link. If you have set a password in your profile, you can also use it with the "Sign in" button. On a phone, the installed app keeps you signed in.
How do I change the language?
The selector at the top of every page (FR, ع, EN) switches the whole site to French, Arabic or English. A course's content stays in the language chosen by its teacher.
What happens to my personal data?
It is only used for your training: enrolment, follow-up, grades, certificate and notifications. It is processed in accordance with Moroccan law 09-08 and is neither sold nor transferred. To view, correct or request deletion of your data, write to us at the address shown at the bottom of the page.
Students: enrol and learn
My teacher shows a QR code: how do I enrol?
Point your phone's camera at the code (or tap the shared link): the course sign-up page opens. Enter your email address, open the link you receive, and your request goes to the teacher. As soon as they approve it, in class or remotely, you are notified and the programme opens.
How do I pay for a course?
On the course page, click "Order": you receive the order reference and payment instructions by email (bank transfer or on site). To pay by card, click "Pay by card": a secure payment link is sent to you by email. A promo code is added before ordering. Your access opens as soon as payment is confirmed; your orders are in "My space → My orders".
How does a lesson work?
Every lesson follows the same steps, shown at the top of the page: an ungraded entry test, the lesson (slides, article, video or podcast), downloadable deliverables, a game and a practical exercise, then the assessment quiz. Each chapter ends with a group presentation. Some steps may be missing depending on the course. The "Pick up where you left off" button takes you back to the right place.
How do I submit practical work or a presentation?
From the lesson's "Practice" step (or "Presentation" at the end of the chapter), upload your file. The teacher grades it with a rubric: you receive a notification with the grade and their comment. The "To do" list in your space reminds you of what is left to submit.
I can only see the lesson summary: is that normal?
Yes. Your teacher publishes the course as sessions go by: the lesson summary (objectives and outline) first, often before the session, then the slides, article, quiz and practical work. You are notified each time a new step opens; upcoming steps are marked "Coming soon".
Can I listen to the lesson or watch the video full size?
Yes. On the "Lesson" step, the side column (top of the page on a phone) offers: the explainer video, watched in the page or with "Enlarge"; "Listen to the lesson", which reads the article aloud and highlights the paragraph being read, with a speed setting (or the teacher's audio recording if one is attached); and PDF downloads: summary, full lesson, slides. After reading, move on to the practical work.
How do I get my certificate and have it verified?
Once the course assessments are validated, the certificate is issued in your name in "My space → Grades and certificates", ready to download or print. It carries a QR code and a number: anyone can check it is genuine on the Verify a certificate page.
How do I write and upload my research paper?
After the practical work, the "Research" step asks for a short article in your own words: a 150 to 250-word summary at the top, what you understood with examples, at least two reliable sources, then your own analysis. Upload a PDF or Word file, or paste your text. Claude, the platform's AI assistant, suggests a mark out of 20 using the grid shown and checks whether the text looks AI-generated; your teacher reviews and approves the grading, and you are notified. Write in your own words: AI-generated text is sent back for rework.
How do I contact my teacher?
In "My space → Messages", write directly to your course teacher. You are notified when they reply. For a question during a live session, you can also use the live chat.
On-site sessions
How do I know whether the on-site session is taking place?
A few days before each session (Monday for a Wednesday class), the teacher confirms or cancels it. You are notified immediately, with their message if any. The "Agenda" tab in your space shows upcoming sessions, their location and status.
What about public holidays?
Public holidays are removed from the calendar automatically: no session is scheduled on those days, and they are shown as such in your agenda.
App and notifications
How do I install the app on my phone?
Once signed in, a banner offers to install the app, without going through an app store. On Android (Chrome), tap "Install". On iPhone (Safari), tap Share then "Add to Home Screen". The Altalks Academy icon then appears with your other apps.
How do I get notifications?
Allow notifications when the app asks (on iPhone, the app must first be installed on the home screen). You are then notified of enrolment approvals, confirmed or cancelled sessions, live sessions, grades and messages. All your notifications also stay in "My space → Notifications".
How do I get notifications?
Allow notifications when the app asks (on iPhone, the app must first be installed on the home screen). You are then notified of enrolment approvals, confirmed or cancelled sessions, live sessions, grades and messages. All your notifications also stay in "My space → Notifications".
Media library and live sessions
What is the media library?
The media library gathers videos, podcasts, documents and infographics to learn between sessions. Some resources are open to everyone; others require you to be signed in (create your account in one click) or enrolled in a course: they then appear locked.
What is the media library?
The media library gathers videos, podcasts, documents and infographics to learn between sessions. Some resources are open to everyone; others require you to be signed in (create your account in one click) or enrolled in a course: they then appear locked.
How do I follow a live session and ask a question?
Upcoming live sessions are announced on the Live page and, for your courses, in your agenda; a notification arrives 15 minutes before. The "Add to my calendar" button saves it to your calendar. During the stream, the player and chat are shown side by side: to write in the chat, you must be signed in to a YouTube (Google) account.
How do I follow a live session and ask a question?
Upcoming live sessions are announced on the Live page and, for your courses, in your agenda; a notification arrives 15 minutes before. The "Add to my calendar" button saves it to your calendar. During the stream, the player and chat are shown side by side: to write in the chat, you must be signed in to a YouTube (Google) account.
I missed a live session: can I watch it again?
Yes. After the stream, the replay remains available on the Live page, under "Replays". Live sessions reserved for a course are only visible to its learners.
I missed a live session: can I watch it again?
Yes. After the stream, the replay remains available on the Live page, under "Replays". Live sessions reserved for a course are only visible to its learners.
Trainers
How do I become a trainer?
On the Trainers page, enter your email address and open the link you receive: your trainer space opens immediately. The team validates your account and notifies you. Meanwhile, you can complete your profile and propose your first course. The trainer journey shows every step.
How do I become a trainer?
On the Trainers page, enter your email address and open the link you receive: your trainer space opens immediately. The team validates your account and notifies you. Meanwhile, you can complete your profile and propose your first course. The trainer journey shows every step.
How do I create my public profile with AI?
In "Trainer space → My public profile", upload your CV (PDF, Word or text), paste your profile text or enter your website address, then click "Generate my profile". The platform writes your introduction in French, Arabic and English, your skills, background and key strengths, and points out what is missing. You review, correct, add your photo, then save. The AI invents nothing: it only uses your documents. The CV is not kept.
How do I create my public profile with AI?
In "Trainer space → My public profile", upload your CV (PDF, Word or text), paste your profile text or enter your website address, then click "Generate my profile". The platform writes your introduction in French, Arabic and English, your skills, background and key strengths, and points out what is missing. You review, correct, add your photo, then save. The AI invents nothing: it only uses your documents. The CV is not kept.
Can I use my LinkedIn profile?
Yes, but LinkedIn does not allow profiles to be read automatically. On your LinkedIn profile, click "More" then "Save to PDF", and upload that file as your CV. You can also copy and paste the About, Experience and Education sections into the text box.
Can I use my LinkedIn profile?
Yes, but LinkedIn does not allow profiles to be read automatically. On your LinkedIn profile, click "More" then "Save to PDF", and upload that file as your CV. You can also copy and paste the About, Experience and Education sections into the text box.
How do I propose a course and set its price?
In your dashboard, "Propose a course": title, summary, proposed price (0 for a free course) and format — online, on site or hybrid, with the session location. The course is created "under review". You add chapters and lessons to it; the team sets the public price and access mode, then publishes it with you.
How do I propose a course and set its price?
In your dashboard, "Propose a course": title, summary, proposed price (0 for a free course) and format — online, on site or hybrid, with the session location. The course is created "under review". You add chapters and lessons to it; the team sets the public price and access mode, then publishes it with you.
How do I build my lessons?
Every lesson follows the same template: entry test, lesson, deliverables, game and practical work, assessment quiz, and one presentation per chapter. The AI Studio helps you draft a lesson, quiz or practical exercise from your outline; you review it before saving. The "Framework check" lists what each lesson is missing before publication.
How do I build my lessons?
Every lesson follows the same template: entry test, lesson (article, video, audio, PDF), practical work, AI-graded research paper, assessment quiz, and one presentation per chapter. The AI Studio helps you draft a lesson, quiz or practical exercise from your outline; you review it before saving. The "Template check" lists what each lesson is missing before publication.
Where do I find my course QR code and how do I share it?
In your dashboard, next to each course, "Course QR code". The code screen lets you show it full screen in class, copy the link, download the image or share it (WhatsApp, email, course platform). The number of pending requests updates on its own. "New QR code" disables the old one if the code has spread too widely.
Where do I find my course QR code and how do I share it?
In your dashboard, next to each course, "Course QR code". The code screen lets you show it full screen in class, copy the link, download the image or share it (WhatsApp, email, course platform). The number of pending requests updates on its own. "New QR code" disables the old one if the code has spread too widely.
How do I approve enrolment requests?
Each request arrives as a notification and in your dashboard. Approve them one by one or all at once, from your phone, in class or remotely. The student is notified and immediately accesses the programme. You can also decline a request.
How do I approve enrolment requests?
Each request arrives as a notification and in your dashboard. Approve them one by one or all at once, from your phone, in class or remotely. The student is notified and immediately accesses the programme. You can also decline a request.
How do I manage my on-site session calendar?
In "Session calendar", set the format, location, day and time (for example every Wednesday from 2 pm to 5 pm): the calendar fills itself and skips public holidays. Two days before each session, a notification asks you to confirm or cancel it, with an optional message; without an answer, a reminder arrives the day before at 6 pm. Your students are notified as soon as you decide.
How do I manage my on-site session calendar?
In "Session calendar", set the format, location, day and time (for example every Wednesday from 2 pm to 5 pm): the calendar fills itself and skips public holidays. Two days before each session, a notification asks you to confirm or cancel it, with an optional message; without an answer, a reminder arrives the day before at 6 pm. Your students are notified as soon as you decide.
How do I schedule a live session?
First schedule the stream in YouTube Studio and copy its link. In your dashboard, "Schedule a live session": paste the link, set the date, duration, access and linked course. Once the team approves it, your learners are notified, then reminded 15 minutes before. For a private live session, publish the video as "unlisted" on YouTube. You can also add your videos, podcasts and documents to the media library.
How do I schedule a live session?
First schedule the stream in YouTube Studio and copy its link. In your dashboard, "Schedule a live session": paste the link, set the date, duration, access and linked course. Once the team approves it, your learners are notified, then reminded 15 minutes before. For a private live session, publish the video as "unlisted" on YouTube. You can also add your videos, podcasts and documents to the media library.
How do I publish one lesson at a time?
In "Trainer space → Publishing lessons", choose progressive publishing for your course (indicating the lessons already given, which stay online). For each lesson, "Publish now" or "Schedule" publishes the summary (objectives and outline), for example on Monday for a Wednesday session; you then open the entry test, the lesson (article, video, audio), the practical work, the research paper, then the quiz, immediately or on a scheduled date. Learners are notified every time something is published.
How does AI grading of research papers work?
As soon as a learner uploads a paper, Claude grades it using the platform's API key: a mark for each grid criterion (summary, understanding, writing, sources, analysis), whether the summary is present, strengths and areas to improve, and an AI-writing indicator as a percentage, with the passages that explain it. In "Work and presentations → Research papers" you see the suggested mark and the indicator; "Accept the grading" saves the mark and comment and notifies the learner, "Accept and ask for a new version" sends it back for rework. You can also adjust the pre-filled grid. The AI indicator is never proof: if in doubt, talk to the learner.
How do I grade work?
Submitted practical work and presentations arrive in "Work to grade". Open the file, grade it with the rubric and add a comment: the student receives their grade by notification. Grades add up in "Grades and validation" until the certificate.
How do I grade work?
Submitted practical work and presentations arrive in "Work to grade". Open the file, grade it with the rubric and add a comment: the student receives their grade by notification. Grades add up in "Grades and validation" until the certificate.
How am I paid?
Your dashboard shows your learners, the month's sales and your share: the amount paid minus the platform commission, split equally between the trainers of the same course. Payouts are made every month.
How am I paid?
Your dashboard shows your learners, the month's sales and your share: the amount paid minus the platform commission, split equally between the trainers of the same course. Payouts are made every month.
I am a trainer and I also take a course: how do I find my way?
Your two spaces are separate. The "Switch to my student space" and "Switch to the trainer space" buttons at the top of your space move you between them. Your students never see trainer features.
I am a trainer and I also take a course: how do I find my way?
Your two spaces are separate. The "Switch to my student space" and "Switch to the trainer space" buttons at the top of your space move you between them. Your students never see trainer features.
Partners
How do I propose a partnership?
On the Partners page, fill in the "Propose a partnership" form: your organisation, your proposal and, if you wish, your logo. The team replies by email; nothing is published without your consent.
How do I propose a partnership?
On the Partners page, fill in the "Propose a partnership" form: your organisation, your proposal and, if you wish, your logo. The team replies by email; nothing is published without your consent.